Terms of Service

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any order to www.youramericanvoice.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by www.youramericanvoice.com

(Referred to from here on in as Andrew Carlton owner of www.youramericanvoice.com

Andrew Carlton reserves the right to make changes to this site and these terms and conditions at any time.

By enquiring on www.youramericanvoice.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at admin[@]youramericanvoice.com and we will remove you from marketing communications.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Andrew Carlton reserves the right at any time after receipt of your order to accept or decline your order for any reason. Andrew Carlton reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

LIABILITY

Andrew Carlton is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

DELIVERY

The delivery times provided by Andrew Carlton are estimates only. Andrew Carlton will not be held accountable for late deliveries or loss or damage relating to late deliveries.

ACCEPTANCE OF THE GOODS

The buyer is responsible for inspecting all goods received and notifying us within 7 days of receiving the goods should there be any fault.

PRICING

Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

ORDER CANCELLATIONS

If notified before goods have been dispatched, Andrew Carlton can accommodate order cancellations. If items have been shipped Andrew Carlton reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

PERFORMANCE CANCELLATIONS

Cancellation of performance with less than 48 hours notice will incur a 50% cancellation fee. Cancellation of performance with less than 24 hours notice will incur a 100% cancellation fee.

COPYRIGHT AND TRADEMARK NOTICE

This site is owned and operated by Andrew Carlton. Unless specified otherwise, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Andrew Carlton. All software used on the site is the sole property of Andrew Carlton or those supplying the software.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, posted, uploaded, transmitted, or distributed in any form or by any means without prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

CREDIT CARD PAYMENTS

All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched or service is provided.

PROMOTION AND GIFTS CARDS

Promotions, discounts and promotional codes (collectively “Promotions”) are valid for the specified time period.